Bright, freshly cleaned mountain home interior with natural light
How it works

From first quote to paid invoice, all in one place

The cleaning is done by our own trained professional cleaners. The client portal is where you follow the job, from the quote through to the invoice, without chasing anyone.

Or call 604-902-5930
Price agreed before we start
Photo summary after every visit
Five steps

What happens after you get in touch?

The full process, start to finish, with pricing agreed before any work begins.

  1. Step 1

    Tell us about your property

    One short form covers your property, the service you need and the dates that suit you.

  2. Step 2

    Your quote arrives in writing

    Scope and price arrive by email and in your portal, so you know what is included before anything is booked. Approve it with one click.

  3. Step 3

    Confirmed and scheduled

    Your date, time and the assigned cleaner appear in the portal, so the details are always in one place.

  4. Step 4

    Your cleaner completes the visit

    Your cleaner works to the checklist held on file for the property, marking items off and adding photos or a note if something needs your attention.

  5. Step 5

    Visit summary, then the invoice

    A visit summary appears in your portal with times, photos and any concerns raised. The invoice follows by email and can be paid online.

Your dashboard

Everything about your property, in one screen

When you log in you see your properties and every request, along with its current stage from quoted through to paid. Pricing is visible throughout, so there is nothing to chase at the end of the month.

Property managers get the same view across their whole portfolio, which makes a busy changeover weekend easier to run.

Welcome back, Sarah
Client Portal · Whistler ProClean
My property
Alpine Meadows Chalet
8412 Mountain View Place, Whistler
4 bed 3 bathHouse / Chalet
My requests
Residential Cleaning
Fri, Aug 21
$320Completed
Residential Cleaning
Fri, Sep 4
$320Confirmed
Window Cleaning
Requested Sep 12
$240Quoted
A finished clean

What you get after the visit

Below is a sample four bedroom chalet in Alpine Meadows as it appears in the portal once the clean is finished: arrival and departure times, photos, the list that was worked, and any notes from the cleaner.

Completed checklist

Residential Cleaning

7 of 7 done
  • Entry and mudroom, boots and gear tidied
    Ski rack wiped down
  • Kitchen surfaces, sink and appliance fronts
  • Inside fridge cleared and wiped
    Guest request, every visit
  • All bathrooms, glass and fixtures polished
  • Beds stripped and remade with fresh linen
  • Floors vacuumed and hard floors washed
  • Hot tub surround swept, towels restocked

This list belongs to the property, not to one cleaner. Whoever visits next already knows the fridge gets cleared and the ski rack gets wiped.

Visit summary

What happened on the day

Arrived
Fri, Aug 21 at 10:05 AM
Departed
Fri, Aug 21 at 1:35 PM
Time on site
3h 30m
Photos from the visit
Freshly cleaned room at the sample Whistler chaletFreshly cleaned room at the sample Whistler chaletFreshly cleaned room at the sample Whistler chalet
Note from your cleaner

Everything on the list complete. The ensuite shower door had some hard water build-up, so we gave it a second pass with a descaler. Left the hot tub cover closed.

How it works FAQ

Questions about working with us

Quotes, approvals, visit summaries and how invoicing is handled.

Ready to see your own property in the portal?

Tell us about your property in Whistler or Pemberton and we'll come back with a plan and a price. Existing clients can log in below.